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ATTENTION:
Musical Advantage and TSSS will appear on your credit card statement if you pay using Visa / Master Card.
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We ship from our warehouse in USA. Back Ordered products may be subject to delays up to 30 days.
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Shipping rates may vary due to oversize packages or UPS surcharges. We have a varying $10 handling per order (not piece ordered).
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7% Sales Tax shall be applied on orders shipped within the state of Florida.
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US Postal Services (USPS) shipping available for orders shipped outside of USA.
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Return and Exchange policy:
Customer satisfaction is an important issue with us. Our merchandise is guaranteed to be as it has been described. If you feel the merchandise must be returned for good reason we will refund the item price less a 20% restocking fee. It is important that you contact us with the reason for the return within 7 days and include all original packaging and the packing slip sent by e-mail with the tracking no. to us with the returned merchandise. The return shipping charges are the responsibility of the buyer. Returned merchandise must be in unused condition.The package can not be returned without our RA#.
If merchandise arrives in flawed condition or is an incorrectly shipped item, please contact us within 3 days with the details of the problem and we can usually solve any such issues by exchanging the merchandise for you. The shipping in both directions for this exchange are the responsibility of the seller. It is important that you include all original packaging with the merchandise shipped back to us for exchange. On rare occasions such problems do occur and you will find that we do our best to resolve them to your satisfaction.
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